The Double-Edged Sword of Customer Obsession
Customer obsession can sharpen focus and drive urgency—but left unchecked, it burns out teams and breaks products. Here's how to get it right.
1 article about team-management - lessons from building and scaling real software.
Customer obsession can sharpen focus and drive urgency—but left unchecked, it burns out teams and breaks products. Here's how to get it right.